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Ripple Pay
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Overview
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Active Mandates
β€”
Collected This Month
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Collections This Month
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Failed This Month
β€”
View failed β†’
Collection Calendar
Collection day Past collection
Recent Customers
CustomerPackageSigned UpStatus
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Customers
Active mandates
Customer Email Phone Reference Info Since Actions
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Collections
Full collection history
Collected
β€”
Successful
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Failed
β€”
View failed β†’
⏱
BACS Payment Timeline
Collections are submitted 3 working days before the debit date. Funds leave your customer's account on Day 3 and arrive in your bank on Day 4–5. Weekends and bank holidays don't count. Failed collections are reported on Day 5 β€” you'll get an email alert immediately.
CustomerAmountDateStatus
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Remittance
β€”
Payout breakdown for the selected month
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Failed Collections
Collections that did not process successfully
CustomerAmountDateReasonAction
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Packages
Manage the plans your customers sign up to
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Activity Log
Recent actions in your portal
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Payment Recovery
Automated dunning sequences β€” chasing failed payments on your behalf
Active Sequences
β€”
Resolved
β€”
Exhausted (paused)
β€”
Dunning Sequences
CustomerAmountMethodStepStatusLast SentAction
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Billing
Your Ripple Pay charges
Gross Collected
β€”
Successful
β€”
Failed
β€”
Total Due to Ripple
β€”
⏱ BACS Payment Timeline
How Direct Debit timing works
πŸ“‹
Day 1
Submitted
Collection request sent to BACS
βš™οΈ
Day 2
Processing
BACS processes the instruction
🏦
Day 3
Debited
Funds leave customer's account
βœ…
Day 4–5
In Your Account
Funds arrive in your bank

Important: Collections must be submitted at least 3 working days before the intended debit date. Weekends and bank holidays don't count. Failed collections are reported on Day 5 β€” you'll receive an email alert immediately.

Breakdown
Platform Feeβ€”
Transaction Chargesβ€”
Total Dueβ€”
Statement History
MonthCollectedSuccessfulFailedFees
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Integrations

Connect Ripple Pay to Xero, Zapier, Make, or any other platform.

xero Accounting
Connect Xero

Automatically create invoices and record payments in Xero when DD or card payments are collected. Contacts are matched by email or created automatically.

Zapier / Webhook Setup
⚑
Ripple Pay is now on Zapier

Connect Ripple Pay to 5,000+ apps β€” Google Sheets, Slack, Mailchimp, and more. No coding required.

Connect on Zapier →
Popular automations
πŸ“Š Google Sheets β€” Log every payment to a spreadsheet automatically
πŸ’¬ Slack β€” Get notified in a channel when a new customer signs up
πŸ“§ Mailchimp β€” Add new customers to your mailing list
🚨 SMS / Email β€” Alert your team instantly on failed payments
Your API Credentials

Use these when connecting Ripple Pay in Zapier, Make, or any integration.

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Manual webhook (Make, n8n, custom)

Paste a webhook URL below to receive JSON payloads for selected events. Works with Make, n8n, or any custom endpoint.

How to connect
Option 1: Zapier (recommended)
  1. In Zapier, create a new Zap and search for Ripple Pay as the trigger app.
  2. Choose your trigger: New Signup, Successful Payment, Failed Payment, Cancelled, Card Subscription, or Card Payment.
  3. Connect your Ripple Pay account using your Client ID and API Key (from Settings > Webhooks below).
  4. Add your action (Google Sheets, Slack, Mailchimp, etc.) and publish.
Option 2: Manual webhook
  1. In Make, n8n, or your custom app, create a webhook endpoint.
  2. Paste the URL above and select which events to send.
  3. Click Send Test Event to verify it works.

All payloads are signed with HMAC-SHA256 in the X-Ripple-Signature header for verification.

Signup Pages

Create multiple signup pages with different packages, branding, and messaging. Each page gets a unique shareable link.

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Settings
Manage your branding, website embed, and preferences
Signup Pages

Create and manage your branded signup pages from the Signup Pages tab in the sidebar. Each page gets a unique link you can share with customers.

Branding

Customise how your signup page looks to customers.

#1a1a1a
#4ade80
Drop logo here or browse
PNG, JPG • Max 2MB
Best results: wide/horizontal logo • transparent background • min 400px wide  
Preferences
Customer Receipts
Send a confirmation email to customers after each successful collection
VAT Registered
Show VAT breakdown on remittance statements (20% on Ripple fees)
Data & Privacy (GDPR)

Export or erase a customer's personal data in response to a Subject Access Request or Right to Erasure request.